Returns Policy

This page explains how returns work when you buy a product through our site. We are an intermediary that helps you compare Raspberry Pi options and related solutions. We do not handle returns ourselves – the merchant or supplier you purchase from is responsible for managing returns according to their own policies.

Who handles returns

Returns are managed entirely by the merchant or supplier you chose. Their specific return conditions, time frames, and procedures apply. They will assess your request, provide any necessary instructions, and complete the return process.

How we can help

If you have questions about a return or need assistance contacting the right merchant, we can help forward your request. Contact us at contact@raspberry.ma and we will pass your message to the relevant merchant or supplier. Please note that outcomes depend on the merchant’s policies and the specific situation.

What to include in your return request

• Your order details – such as the product name and purchase date.
• The reason for the return – for example, a damaged item or incorrect model.
• Any supporting information or photos that may help the merchant assess your case.

Important points to know

We act as an intermediary between you and the merchant or supplier. We do not process payments, arrange shipping, or handle refunds. The merchant or supplier is responsible for fulfilment, delivery, returns, and warranty handling. Conditions can vary, so always check the merchant’s return policy before making a purchase.

Disclaimer: raspberry.ma is an intermediary information and referral source. Requests for returns may be forwarded to merchants or suppliers. Merchant or supplier policies determine return conditions. You can contact us at contact@raspberry.ma for intermediary assistance.